Who we are
Our website address is: http://acansurf.com.
Acan Surf is highly sensitive to every private information shared on our website in the process of making a service purchase or other transaction process. We are fully committed to providing quality services to you with highly-rated professionalism.
We have the full ideas of legal references that guide the process of sharing private information such as full name, bank account details, bank card details, biometrics, house address, and other personal details. We are obliged to compile with The United State of America Privacy Law as stipulated in the Privacy Act.
Why Do We Collect Your Personal Information?
As much as we hate to make you feel unsafe accessing our websites, we must demand your personal information that can make use and serve you better. The sole aim of this demand is to provide top-notch service for you in all possible ways. We provide information about our new services, new sales bonus or discount to our clients through the personal information you provide. We facilitate with you on your special occasions such as birthdays.
In situations when any of our clients feel tired of our marketing messages, you can easily unsubscribe from receiving such mail. You can also write to our support address to report any foul moves about any personal information you shared with us.
Under any circumstances are we permitted to share or sell your personal information with an individual or company other than yourself. We are obliged to collect your information directly from you without the intervention of a third party.
Should there be a case where we need to share your information with an individual or company other than you, it will be done with your full consent and approval. Except for cases where we are mandated by law.
As an agency fully committed to providing the best of service to our clients every day and every season. We perform our services with an ultimate sense of responsibility and accountability.
We offer flawless services to our clients, but should there be any case of un-satisfaction from our clients. We oblige our service to understand the reasons for such feelings and we take the necessary step to provide the required efforts from us.
Our clients are advised to monitor the duration of any service they purchase from us and understand the result of each service in other to have a transparent assessment after the job is delivered. Should there be any need to complain, we urge our client to log a formal complaint by mailing directly to our support address within 24 hours of job delivery. After due assessment of the situation, if need be for a refund, the account of the client will be credited within 7 working days.
There is room for retry after a client logged a complaint about any service, if the client is not satisfied afterward, such client will be reimbursed.
Any clients that fail to oblige by the 24 hours ultimatum for review and complaint logging will forfeit the right to claim a refund.
The purchase of any of our services is fully backed by The United State of America trading Acts.
We swiftly switch to action once full payment has been made for any services in our store. We abide strictly by the duration attached to each service. Should there be any need for changes to the delivery date, the client will be duly informed about the cause and need for such changes.
We commence work 12 hours after the purchase is successfully confirmed.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.